My storage really is almost full. Could the message be real?

Check for yourself instead of using the link. The FTC says that if you do use that company for cloud storage, contact it through a number or website you know is real, or log into your cloud account to see whether you need more space.

What does the fake page want?

The New Hampshire Security Team says the link opens a fake web page that asks you to enter your credit card information to upgrade your storage, and that the card details are then stolen.

Scam alert

Text Says Your Cloud Storage Is Full? Check the App, Not the Link

Posted Oct 19

Chattanooga and New Hampshire · local3news.com · Arrives by a text message or email

The short answer

A message that says your cloud storage is full, says your photos and videos will be deleted, and pushes you to a link to upgrade is a phishing scam. The link leads to a fake page that asks for your credit card. In October 2026 the Better Business Bureau told Local 3 News in Chattanooga that these messages are designed to get you to click or pay so you don't lose things they claim could disappear. Don't tap the link. Open your storage app or your account yourself and check how much space you have.

What is happening

On October 13, 2026, Michele Mason of the Better Business Bureau told Local 3 News in Chattanooga that unexpected "full storage" messages can be a way for scammers to get your information, and that scammers can use real companies' logos to pose as them. The State of New Hampshire's Security Team, in a Scam of the Week published by the New Hampshire Banking Department, describes a text that appears to come from your phone's cloud storage provider, says all your photos and videos will be deleted if you don't upgrade right away, and links to a fake page that asks for your credit card number.

How to recognize it

The message says your storage is full and that your photos and videos will be deleted unless you upgrade right away.
It gives you a link to upgrade your plan instead of telling you to check your account.
The page behind the link asks for your credit card number.
It carries a real company's logo, or it names a storage service you don't use.
It pushes you to act quickly.

What to do instead

Don't tap the link or reply to the message.
Open your cloud storage app or the company's official website yourself to see how much space you have.
If you don't use cloud storage from the company named in the message, report it and delete it.
Forward a scam text to 7726 (SPAM) to report it to your carrier, then delete it.
If you want to tell someone, the rule is: check your storage in the app, never through a link.

If it already happened

Responding to one of these is common and understandable. These steps are what people usually take next.

Tapping a message about losing your photos is common and understandable. These texts are built to make you worry about losing something you care about.
If you entered card details, call your card company on the number on the back of the card and tell them the payment page was not genuine.
If you entered a password, change it through the real app or website, and anywhere else you used it.
Report it at ReportFraud.ftc.gov.

Open Help Now

Common questions

My storage really is almost full. Could the message be real?: Check for yourself instead of using the link. The FTC says that if you do use that company for cloud storage, contact it through a number or website you know is real, or log into your cloud account to see whether you need more space.
What does the fake page want?: The New Hampshire Security Team says the link opens a fake web page that asks you to enter your credit card information to upgrade your storage, and that the card details are then stolen.

Practice this safely

Practice checking an account through the app you already use, instead of the link you were sent.

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Tell someone

Copy a short note you can paste into a text or email. It names the scam, the next step, and this page. Nothing is sent from this site.

Text Says Your Cloud Storage Is Full? Check the App, Not the Link

A message that says your cloud storage is full, says your photos and videos will be deleted, and pushes you to a link to upgrade is a phishing scam. The link leads to a fake page that asks for your credit card. In October 2026 the Better Business Bureau told Local 3 News in Chattanooga that these messages are designed to get you to click or pay so you don't lose things they claim could disappear. Don't tap the link. Open your storage app or your account yourself and check how much space you have.

Read the full alert: https://endscamsproject.com/latest-scams/cloud-storage-full-text-scam

Where this comes from

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More recent alerts

This alert provides general educational information drawn from the sources above. It cannot determine whether a specific message you received is genuine, investigate an incident, or promise recovery or reimbursement.

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